1. Information we collectWe collect the following types of information about you:
(a) Information you provide us directly
We may ask for certain information when you register for a DAW Dudes account or correspond with us (such as a username, your first and last names, birthdate, phone number, profession, physical and e-mail address).
We also collect any messages you send us through the Service (such as user feedback, search queries and prompts), and may collect information you provide in User Content you post to the Service (such as text and photos you upload to use in your designs). We use this information to operate, maintain, improve and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service.
If you don’t provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.
Summary: We collect info about you that you choose to give us, for example when you register an account, use the Service or otherwise interact with us.(b) Information we receive from third-party applications
We may receive information about you from third parties. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service. And if you choose to integrate with a third party application to incorporate elements into your designs, enhance media, supercharge your workflow or share to social media, we could receive data from such apps (as well as disclose data to such apps).
Summary: When you use our Service, for example, if you log in through a third-party application, we may obtain information about you from such third-party application.
(c) Information we receive from other third parties
We may obtain information about you from third-party sources, such as public sources, social media platforms (like Facebook, Instagram, LinkedIn, Twitter and other platforms) and third-party data providers and information services. Examples of the information we may obtain from such third parties include your company, company size, job title and seniority, industry and other profile information. We may share your email address or other information in order to obtain and combine this information with information that you provide to us or other information that we collect when you use our Service. We do this to better understand your profile and interests so that we can deliver customized offers and other personalized services to you, such as to serve relevant offers to you via email, chatbots, phone or personalized advertising.
Some of these providers may combine data collected from our Service through cookies, pixels, tags and similar technologies, with email or mailing addresses to which they have access to help us serve relevant offers to you.
If you are not a DAW Dudes subscriber, we may obtain your contact details from a social media platform, such as YouTube, or a third party data provider, so that we can promote our product offerings and subscriptions to you if we think they would be helpful in your role.
We may also receive information about you and your engagement with our advertisements from our ad servers, ad networks and social media platforms. This may include the websites you visited before coming to DAW Dudes so that we can determine advertising effectiveness and pay our referral partners.
Summary: We may obtain information about you from third-party sources so that we can understand your interests and personalize our communications and promotions to you. You can opt out at any time.
(d) Information we collect from you automatically
We will directly collect or generate certain information about your use of the Service (such as user activity data, analytics event data, and clickstream data) for data analytics and machine learning, and to help us measure traffic and usage trends for the Service. We may also use third party analytics tools that automatically collect information sent by your browser or mobile device, including the pages you visit and other information , that assists us in improving the Service. For more information, please see the paragraphs below on cookies information, log file information, clear gifs, device identifiers, and location data.
Summary: We collect and generate certain info about how you use our Service automatically. This helps us to provide and improve the Service for you.
(e) Cookies information and information taken from similar technologies
When you visit the Service, we (and our third-party partners) will send cookies — small text files containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets DAW Dudes do things like help you log in faster, enhance your navigation through the site, remember your preferences and generally improve the user experience. Cookies also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. They also allow us to measure traffic and usage trends for the Service, deliver personalized advertisements that may be of interest to you and measure their effectiveness, and find potential new users of the Service.
You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Summary: We use cookies to help you use DAW Dudes and for other business purposes. For more information about how we use cookies and how you can control them, please see our Cookies Policy.
(f) Log file information
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Summary: Whenever you load a page from DAW Dudes, your browser sends us info about itself and your interactions with our Service. That info gets stored on our servers.
(i) Location data
DAW Dudes collects information in order to understand where its users are located for a number of reasons. It helps DAW Dudes to localize and personalize content, comply with local laws, undertake aggregated analytics, understand if its users use DAW Dudes for domestic, business or educational use, improve advertising efficiency and estimate the tax liability of DAW Dudes.
DAW Dudes may collect your precise or approximate location:
- from you, when you provide, correct or confirm your location (e.g., when you purchase products from us);
- by inferring your location from your IP address; and
- from our partners or your payment provider.
Summary: DAW Dudes may collect and use your location data for personalization, analytics, advertising and tax purposes.
2. How we use your informationWe use the information we collect about you for the purposes set out below:
- Providing you with the Service: We use information about you to provide the Service to you. This includes allowing you to log in to DAW Dudes, operating and maintaining the Service, giving you access to your designs and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
- For data analytics: We use information about you to help us improve the DAW Dudes Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
- For Service improvement (including analytics and machine learning): We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, and to train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Service.
- Customizing the Service for you: We use and combine the information you provide us and information about you that we collect automatically and receive from other sources (including information we receive on and off our Service) and combine it with information about the behavior of other users to make sure that your use of the Service is customized to your needs. For example, to recommend templates, ingredients and fonts that are likely to be useful to you in a design, we may use information derived from your prior behavior on our Service, the use of these elements by other people working on similar designs and other inferred information.
- To communicate with you about the Service: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
- To promote and drive engagement with the DAW Dudes Service: We use your contact information to get in touch with you about taking part in our surveys or about features and offers relating to the Service that we think you would be interested in. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of these communications as described below.
- For advertising purposes: We use information about you, including cookies information and other information we (and our third-party partners) collect from you automatically about your use of the Service, to serve, personalize and measure the effectiveness of advertising on the Service and third-party sites and platforms. This includes showing you advertising we think you might find interesting as well as displaying advertising to potential new users that have similar interests.
- Customer happiness: We use information about you, information that we collect or and from within your account, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all DAW Dudes users.
- For safety, security, fraud and abuse measures: We may use information about you, your activity, content, media uploads and related data in your account to prevent, detect, investigate and address safety, security, fraud and abuse risks, and to develop our algorithms and models to identify violations of this Privacy Policy
- For troubleshooting, error resolution and service improvement: We may need to review your designs to support your request for help, correct general errors with the DAW Dudes or improve our services.
- For matters that we are required to use your information by law: DAW Dudes will use or disclose your information where we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement; or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of DAW Dudes, our users or others.
Summary: DAW Dudes uses information about you for different reasons, including to provide, customize and improve the Service.
3. Sharing your information(a) How we share your information
We share your information with third-party service providers for the purpose of providing the Service to you, to facilitate DAW Dudes’s legitimate interests or if you consent. These service providers are vetted by us, and will only be provided with access to your information as is reasonably necessary for the purpose that DAW Dudes has engaged the service provider. We require that such third parties comply with applicable laws, and have security, privacy and data retention policies consistent with our policies to the extent necessary for them to perform a business or technology support function for us.
Some of the third parties with whom DAW Dudes may share your personal information are service providers who assist DAW Dudes with functions such as:
- Billing;
- Customer support and customer management;
- Email services;
- Hosting and storage;
- Data analytics and predictive analytics;
- Data labelling and machine learning;
- Security;
- Advertising and marketing services;
- Domain name registration;
- Delivery of physical products; and
- Other service providers.
Summary: We might share some information about you with our business partners and third-party service providers in order to provide the Service to you or to fulfill DAW Dudes’s legitimate business interests.
4. AdvertisingWe partner with third party ad servers, ad networks and social media platforms (like Facebook, Google, LiveRamp, Outbrain, Taboola and Appsflyer) to deliver personalized advertisements (“ads”) on our Service and other sites that may be of interest to you and/or to measure their effectiveness, and/or to identify potential new users of our Service.
DAW Dudes may share certain information with our third party advertising partners, such as your email address, location, cookie information and information relating to your use of our Service, and allow partners to perform a match of your information against information from other third party networks or sites to serve ads either on the Service or on third party sites (including, but not limited to Facebook, Google and Samsung televisions) and to measure the effectiveness of these ads. We also share certain information with social media platforms, such as Facebook and Tiktok, to display advertising to potential new users whose demographics and behaviour look like those of our existing users.
In addition, these third-party ad servers or ad networks may use technology to send, directly to your browser or mobile device, these personalized ads and ad links directly to your browser or mobile device, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs) to compile information about your browser’s or device’s visits and usage patterns on the Service, and to measure the effectiveness of their ads and to personalize the advertising content. for more information about how we and our third party partners use cookies and other technologies to deliver ads to you.
DAW Dudes does not sell or rent the information we collect directly from you or about you from third parties with these third-party ad servers or ad networks for such parties’ own marketing purposes.
Please note that an advertiser may ask DAW Dudes to show an ad on the Service to a certain audience of users (e.g., based on demographics or other interests). In that situation, DAW Dudes determines the target audience and DAW Dudes serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
The DAW Dudes Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers or contact such advertisers for more information.
Summary: If we have ads on our site we might use some of your info to show you appropriate ads. We may also use some of that info to send you relevant ads on other sites, like Facebook or Google.
5. How we transfer, store and protect your dataYour information collected through the Service will be stored and processed in the United States, Australia, Singapore, European Union, United Kingdom, Philippines and New Zealand and any other country in which DAW Dudes or its subsidiaries, affiliates or service providers maintain facilities or employ staff or contractors. DAW Dudes transfers information that we collect about you, including personal information, to affiliated entities, and to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. As a result, we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. However, we always take steps to ensure that your information remains protected wherever it is stored and processed in accordance with applicable laws. Where required under applicable laws, you consent to the transfer of information to the U.S. or any other country in which DAW Dudes or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
DAW Dudes’s U.S. subsidiary adheres to compliance with the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework.
Summary: To run our Service, we’ll have to use our DAW Dudes group members and vendors around the world. This means your information might be transferred to the U.S., Australia, Europe, Singapore, Philippines, New Zealand and anywhere else the Service is operated.
6. Keeping your information safeDAW Dudes cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from DAW Dudes, at all times. However, DAW Dudes cannot ensure or warrant the security of any information you transmit to DAW Dudesor guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the DAW Dudes, such as social networks. DAW Dudesis not responsible for the functionality or security measures of any third party.
Summary: We care about the safety of your data and have implemented industry recognized measures to protect it, but unfortunately we can’t guarantee that nothing bad will ever happen to it.
7. Links to other websites and servicesWe are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you acknowledge that we are not responsible for and we do not exercise control over any third parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.
Summary: If we post a link to a third party website on DAW Dudes , we can’t control what happens on the other end. The same applies if you let another site use your data on DAW Dudes ; the use of your information will be governed by the Privacy Policy of the third party.
8. Additional information for users in EuropeThis section of the policy applies to DAW Dudes users that are located in the European Economic Area (EEA), Switzerland or United Kingdom (UK). DAW Dudes processes your personal data in accordance with European laws and regulations, such as the General Data Protection Regulation (GDPR) and UK General Data Protection Regulation (UK GDPR).
(a) Controller's details
For the purposes of the GDPR and UK GDPR, DAW Dudes Ltd is the controller of your personal data. DAW Dudes Ltd’s registered address is at 80 Apexx St, Valley Hills, NSW, Australia, and we can be contacted using the details provided in section 14 below. “How to contact us” heading.
In certain circumstances, we process personal data as a processor on behalf of our customer.
(b) Legal bases for processing
If you are located in the EEA, Switzerland or UK, we need a lawful basis to collect, use and disclose your personal data as a controller. Our lawful basis will depend on the information concerned and the context in which it is processed.
Generally, DAW Dudes will collect and use your information as follows:
- Contractual necessity: We need it to provide the Service to you and fulfil our obligations to you under our Terms of Use. For example, this includes creating and maintaining your account, resolving issues you may experience with the Service, obtaining payment for our Services and providing you with access to your designs.
- Legitimate interests: It is necessary for our legitimate interests for example, providing a useful and customized Service, sending you relevant marketing messages, displaying advertising and tracking its effectiveness, using information we collect about you (like your spending, platform usage, occupation and employer) so that we can make more informed predictions, decisions and offers for our users, helping users connect with team members and their employer's subscription on DAW Dudes and enhancing our Service via research and development, data analytics, data labelling, machine learning and predictive analytics relating to your usage data. We do not rely on this lawful basis where our legitimate interests are overridden by your rights and interests.
- Consent: You consent to us, and our third party partners, using your information in a certain way – for example, to hear about new features or offers, and for machine learning and predictive analysis relating to your User Content.
- Legal obligations: It is necessary for compliance with our legal obligations – for example, to disclose your information in response to law enforcement requests and to retain your information for our record keeping purposes.
If you consented to our use of your information, you can withdraw that consent at any time. However, if you do, it may diminish the quality of the Service you receive or prevent you from using the Service.
(c) Cross-border transfers of information
By signing up, you understand and agree thatDAW Dudes Ltd (an entity in Australia) will receive and process your personal data. We may transfer your personal data to other countries where our affiliates and service providers are located. Please note that some of these countries may have data protection laws that are different from your country (and, in some cases, may not be as protective). For DAW Dudes users in the EEA, Switzerland or UK, where we transfer your information to a third-party service provider that is not located in Europe, and is not in a country that benefits from an adequacy decision by the European Commission, UK or Swiss authorities, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information, including by using the EU Model Clauses and the UK International Data Transfer Addendum.
Summary: If you are accessing our Service from Europe, DAW Dudes Ltd is the controller of your personal data. In some cases, though, we may only be processing your information on behalf of a Team as a processor. We only process your data if we have a lawful basis. We may transfer your information outside of Europe subject to appropriate safeguards.
9. Additional information for users in the United StatesThis section of the policy applies to DAW Dudes users that are located in the United States. In certain U.S. states, DAW Dudes users have additional rights afforded to them under applicable state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act and the Virginia Consumer Data Protection Act.
(a) Categories of personal information collected by DAW Dudes
For more details about the personal information DAW Dudes has collected in the past year, please see section 1 “Information we collect”. For details on how we use that information, who we share it with, and how long we keep it, please see section 2 “How we use your information”, section 3 “Sharing your information”, and section 8 “How long we keep your information.”
(b) Rights in respect of your personal information
These state privacy laws give resident users various rights with respect to the personal information we collect, including the right to (subject to applicable law and certain limitations):
- Request access to the personal information DAW Dudes has collected about you;
- Request that DAW Dudes delete your personal information;
- Request that DAW Dudes correct inaccurate personal information;
- Opt out from the "sale" of your personal information;
- Opt out of the "sharing" of your personal information for cross-context behavioral advertising;
- Appeal decisions where we deny your rights request.
Summary: Certain U.S. state laws give resident users certain rights with respect to their personal information
10. Changes to this PolicyWe may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with your DAW Dudes account. We recommend that you check this page from time to time to inform yourself of any changes.
Summary: We won’t make any major changes to our Privacy Policy without giving notice – but it’s still a good idea to visit this page every now and then.
Summary: Your privacy is important to us and we are happy to answer any questions you may have.